Cloud 9 package

Cancellation Policy

1. Appointments and Scheduling Booking: Appointments can be scheduled online, via phone, or email. A valid contact number and address are required to confirm your booking. Travel Time: Please allow for a 15-30 minute window for arrival due to potential traffic or unforeseen delays. Late Arrivals: If you need extra time to prepare, please inform us in advance. The session will still end at the scheduled time, and the full session fee will apply. 2. Cancellations and Rescheduling Cancellation Notice: A minimum of 24 hours’ notice is required for cancellations or rescheduling. Cancellations within 24 hours will incur a 50% charge of the booked service. No-Show Policy: If you are not present at the scheduled location and time, it will be considered a no-show, and the full session fee will be charged. 3. Payment and Fees Payment Methods: We accept cash, credit/debit cards, and digital payments (e.g., PayPal, Venmo). Payment is due at the time of service. Travel Fee: A travel fee may apply based on your location and distance from our base. This will be communicated at the time of booking. Gratuities: Tips are appreciated but not required. They can be given in cash or added to your card payment. 4. Health and Safety Email: GAMassageSpa@gmail.com Phone: 706-250-1542

Contact Details